Remote Wipe Doesn’t Work!

The other day I tried to perform the remote wipe of an ActiveSync device and, to my surprise, received a “cannot be found” error.  The device – and its relationship with Exchange – certainly existed so what was up?

1950s-scifi-Moon-mission

 

It turns out the cause was the relocation of the user’s account within AD.

Check out this echangeserverpro article, which explains the cause and cure (excerpt):
“In the comments of my article on user-initiated remote wipes for Exchange ActiveSync devices, Jonathan has described a situation in which administrator-initiated remote wipes fail if the user account has been moved to a different OU after the ActiveSync device association was created.”

 
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full at exchangeserverpro…